FAQ

I am a member of the public:

 

I have a question about your products

If you have purchased a Premier Product from our trade customers, please email:  [email protected]

 

I am looking for a replacement / bulb / transformer 

Please visit:  www.sparebulbsuk.com.

 

I would like to register as a trade customer.

To register for a trade account please complete our form  here. If you meet our criteria, your account will be approved.

 

I would like to know about delivery & payment terms

To learn more about our terms simply click  here.

 

None of the above

If you have any other query about us, please click  here.

 

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I am a trade customer:

 

I would like to place an online order through the website

Please note it is necessary to register for an online account even if you have previously traded with Premier. If you have not registered online yet, please click  here.

 

I cannot log in / I forgot my password

If you cannot log in to your account, please click  here.

 

I would like to use a different password

To change your password for your account, please click  here.

 

How can I find my order history?

To find your previous orders with us, please click  here.

 

None of the above

If you have any other query about us, please click  here.